"Going the extra mile," "doing above and beyond the call of duty," - these are phrases apt to describe your Assistant Sales Manager, (name). (name) deserves not only our verbal commendation (we met with you on Tuesday, 26 July 2005), but also our written compliments for an excellent job done. We believe strongly in rendering credit where credit is due and hence, this letter.

As greenhorns in the home renovation process, (name) impresses us with his honesty. We decided to place our business with him as he comes across as trustworthy. He has repeatedly proven himself to be a man of his words. We had peace of mind throughout the renovation process as he is responsible and most importantly, he follows up with outstanding matters and issues.

(name) is very personable and is open to discussions. He is flexible and possesses good business acumen. With such a valuable staff, we are convinced that both Classic Ideas and (name) will continue to thrive in this industry.

As such, we will definitely recommend Classic Ideas to our contacts. By the way, we had spoken very highly of Classic Ideas and (name) to the HDB Officer-in-charge of our area on Thursday, 28 July 2005.

Classic Ideas lives up to its name of being truly classical by having good staff like (name).

Myca Tan and Laura Tan
Delta Ave


I do not often write letters to companies to congratulate them for good service, but I feel that in this case, I have to.

Your sales manager, (name) is the most courteous and polite person we have dealt with. He is consistent in his professionalism, in the way he deals with us in spite of our demands, and the way he deals with the workmen is really wonderful. He has never shown any impatience or that anything is too much for him. He is always with a ready smile and it has been very pleasant to deal with him.

This shows his truly good character and I would definitely recommend him and your company to any friend who is looking for a contractor.

Moira Kwan

Mr & Mrs Tan of Blk 493 Admiralty Link #(unit) wished to show my thankfulness for the effort you had put in during the period of renovation.

As this is the first time we are renovating our new house & had little knowledge of how things should be done. You had shown pro-activeness in guiding us in details through material selection, home designing & try to accommodate most need throughout the period of renovation.

Lastly, thanks a lot for the hardwork that you had put in and we really appreciate it.

Thomas and Agnes
Admiralty Link

Before I changed my kitchen cabinet, my husband and I went to several renovation contractor to get the quotation, finally we went to Classic Ideas where we met (name). We signed the contract on the spot after we satisfied with the explanation, quotation and agreements with him. Now to my surprise, the project have completed in less than 3 weeks, we are very impressed with the job done. My kitchen have new look and more spacious inspite of having more cabinets compared to previous one. We would like to thank (name) for his prompt and excellent service and also all your staff that involved in the project, He is an asset to your company and we believe you will have more and more clients in the future.

Thanks again and well done!

Jamal & Hadijah
Hougang Ave 4

The renovation work in my flat was completed in quick time and I am very satisfied with the quality of work, and the punctuality of time. Thank you for a job well done. This is in no small measure due (name), your representative whose organizing and scheduling work keep ?????? in the completion of the job.

(name) is sincere and helpful, and kept me informed at all stages of the work. I need not do any checking at all. The renovation work completed ahead of schedule. I have complete confidence and trust in him.

Please convey my sincere appreciation to (name) and his team of workers who had done a commending job. I have no hesitation in recommending your company to any of my friends who may need to do their houses.

Once again, thank you very much. A Merry Christmas and a Happy New Year.

Fong Yin Thoo
Holland Close